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Why is my deposit/withdrawal suspended?
The exact definition of a node may depend on the design and structure of the particular blockchain. A "node" in the context of blockchain can vary depending on the type of network. For example, a node in the Bitcoin network downloads the entire blockchain, verifies transactions, and mines new blocks. However, in the current state of the Bitcoin network, full nodes, light nodes, and even regular users can also be considered as nodes. What's a node upgrade?Published on Aug 31, 2023Updated on Jan 26, 20261,025How do I verify OKX's ownership and balance of the wallet address?
Compare the proof of reserves published by OKX and the output results, the balance of all addresses and the balance in the proof of reserves are consistent, which can prove the sum of balances that OKX has at the time of the snapshot.AppendixUse third-party node RPC (example: Infura, Alchemy) Configure the RPC parameters of each chain archive node in the rpc.json file, as shown in the following figure: Get the evm archive node Install the archive node manually.Published on Sep 26, 2023Updated on Jan 26, 20261,001How can I reduce trading fees?
For details on becoming an OKX Node and enjoying rebates and fee discounts, please refer to the OKX Node Program Rules. Invitees can achieve a trading volume of 50 USDT through spot, swap, futures, leverage, or options trading. P2P trading does not count towards the trading volume.Published on May 19, 2025Updated on Apr 27, 202667How do I change my authenticator app?
[Image] [Image] Note: Withdrawals and C2C selling are not allowed within 24 hours after modifying the authenticator app (Google). App Open the OKX App homepage, tap the icon in the upper right corner to enter your profile — [Security Settings] — [Authenticator App] (Google); [Image row: How to modify the authenticator app?Published on Sep 11, 2023Updated on May 7, 20261What are decentralized applications (DApps)?
Users can interact with the distributed codes of DApps to create or modify their data, and the changes will have to be confirmed by the participating nodes in the corresponding blockchain networks. Once data has been confirmed there, provided that the network has no serious inherent flaws, no one will be able to doctor the proofs on the network.Published on Nov 3, 2022Updated on Mar 6, 202630How do I change my login password?
[Image] [Image] [Image] [Image] [Image] Please note that the web version does not support resetting verification methods. Please use the OKX App to reset and log in. [Image] Notes: 1. For your asset security, after modifying or resetting your login password, a 24-hour withdrawal and C2C selling restriction will be triggered. Please proceed with caution. 2.Published on Aug 22, 2023Updated on May 7, 20262How do I reset Two-factor authentication (2FA)?
[Image] Kind Reminder: If you are unable to log in and need assistance from customer support, on the login page, click Get Help - Contact Customer Support.Published on Sep 15, 2023Updated on May 8, 20263How do I reorder after the P2P payment timeout?
flow) IM Card allowing them to place a reorder The view from the buyer's side Seller Image proof submitted by buyer IM Card informing seller of buyer intention to recreate order The view on the seller's side If you want to know how you can download a P2P order receipt, visit here.Published on Dec 17, 2024Updated on Nov 25, 202576How do I share order parameters?
Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers. This enables a clear and structured discussion of your trading approach. By using our order-sharing feature, you can engage in more productive trading conversations, seek expert opinions, and refine your strategies without any manual effort.Published on May 7, 2025Updated on Sep 10, 20254How do I modify my collection's information on the EVM network?
Access to the collection that you have created by selecting Created in Dashboard Go to Collections, select the collection that you would like to edit, and select Edit collection Select edit on the collection that you want to modify You can modify the collection's information, such as the collection title, its descriptions, images, and royalty Once you have edited your collection information, you can select Confirm to complete your modification Note: If you can't modify your collection informationPublished on Jun 7, 2024Updated on Oct 23, 202538How do I enable camera and photo access to upload required documents?
These permissions allow you to upload images, audio recordings, or videos as required. If you are unable to provide payment receipts or upload screenshots and other supporting documents to customer support, it may be because the Camera or Storage permissions are not enabled. Please go to your phone’s app permission settings and enable Storage and Camera access for the OKX App. Permission paths may vary by device model.Published on Jan 27, 2025Updated on Feb 1, 202611,588How do I use the block function in P2P trading?
On the App: Open the OKX App and go to P2P trading > Orders Tap the Report button Select the counterparty you want to report > Choose a report reason Tap Next > Fill in the details and upload image or video proof > Submit On the Web: Go to Buy crypto > P2P trading > My orders Tap Report a user > Select the counterparty you want to report > Choose a report reason Select Next > Fill in the details and upload image or video proof > SubmitFollow functionHow do I follow a user or merchant?Published on Aug 11, 2023Updated on May 5, 2026251How to withdraw, trade and stake WLD tokens on OKX wallet?
Head to the physical imaging device called the Orb to get the World ID Orb-verified. Orb Operators, a network of independent local businesses, operate most Orbs. The Orb uses multispectral sensors to verify the authenticity and uniqueness of each individual, and issues an Orb-verified World ID.Published on Jul 28, 2023Updated on Feb 12, 2026103How do I authorize a new device when I log in?
[Image row: How to verify new device login account 02] 3. Security Item Verification If your account has not completed identity verification, logging in on a new device will require verification of all security items bound to your account (phone, email, and authenticator App). Kind reminder: The platform serves real-name account holders only. One ID document can only be used to verify one account.Published on Aug 31, 2023Updated on May 7, 20261How do I avoid liquidation with trading tools and features?
Maintain a healthy margin level: a key risk metric in tracking healthy measures, you can spot the margin level as on the image below. Liquidation happens when the level reaches 100% and the margin call alert is at 300% (TBA). Always monitor your margin level Use stop-loss orders: a stop-loss order automatically closes your position when the market price reaches a predetermined level, limiting potential losses. Adjust leverage levels: modify your leverage as you prefer.Published on Aug 2, 2024Updated on Nov 17, 202516