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How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the username.QQ To verify the QQ username, go to QQ, select the user profile, and copy the WeChat ID. Go to our channel verification to verify the username. You can refer to the How do I verify OKX accounts section to learn more about how to verify the username.Blog Go to the blog page, copy the page link. Go to our channel verification to verify the page link.Published on Aug 11, 2023Updated on May 12, 20265,377How do I check if an email is officially from OKX via EML file?
., QQ Mail, some corporate mailboxes) The email may still be delivered even if SPF/DKIM fails, and the warning indicators may be less visible. This can make it easier for some users to mistake a faked email for an official message.Published on Nov 24, 2025Updated on Mar 4, 202617OKX Orbit FAQ
Tap More next to the comment to report it, or send a message to the Orbit Community Assistant.Q: Is sharing external contact details (QQ / WeChat / QR codes) allowed? No. Sharing external contact information such as QQ accounts, WeChat accounts, or QR codes violates the OKX Orbit Community Guidelines.LivestreamingQ: When will livestreaming be available? How do I apply, and what are the requirements? The OKX Orbit live streaming feature is currently being gradually rolled out.Published on Mar 31, 2026Updated on May 15, 20265Why can’t I withdraw funds?
Please stay vigilant and watch out for scams: Any contact through unofficial channels such as QQ, Telegram, or WeChat — even if the sender uses a profile picture or username similar to OKX's official accounts — requesting transfers, QR code scans, or verification codes is a scam. Don't trust such messages.Published on Aug 27, 2025Updated on May 4, 2026127How do I register an account on OKX?
You can use a personal email address (such as Outlook, QQ Mail, 163 Mail, or similar). Make sure the email is entered correctly and can receive messages normally. Your email is required for system notifications, identity verification, and password recovery. Note: Each phone number and email address can be used to register only one OKX account. Both a phone number and an email address must be bound during registration.What should I do if I can't sign up?Published on May 23, 2024Updated on Apr 27, 202627,759
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