All
FAQ
Announcements
Product documents
What's an OKX Flexible Loan?
If interest isn't paid, it's automatically rolled over and added to your outstanding loan principal each hour. You only pay for what you use, for as long as you borrow.Published on Dec 8, 2023Updated on May 8, 2026127The beginner introduction to OKX loan
On the app Explore > Loan > Borrow Now > Enter the loan amount and select the collateral > Continue Check and confirm the Flexible Loan User Agreement, Risk Terms and Conditions > Confirm Note: after completion, you can view the order details in Loan management.On the web Grow > Loan > Borrow now > Enter the loan amount and select the collateral > Review loan Check and confirm the Flexible Loan User Agreement, Risk Terms and Conditions > ConfirmHow can you borrow to earn?Published on Aug 4, 2023Updated on Mar 4, 2026417Pay FAQ
After fulfilling the requirements, you can activate Pay by following these steps: How do I activate my Pay?4. How do I make a payment on Pay? Here’s a simple guide for you to make a payment on OKX app: Load the Pay mode at the top right corner of the OKX app Select the Pay option > Pay any contact Enter the amount you'd like to pay Select the recipient by their name, phone number or email address Review the transaction details and select Pay5.Published on Apr 28, 2025Updated on May 14, 20262,418ETH Staking FAQ
You’ll receive these earnings when you deposit xBETH, which will be converted back to BETH. Aside from withdrawal, you can use your BETH in the following ways: Spot trade BETH/USDT and BETH/ETH. Use BETH as collateral for loans and trading. Use BETH as campaign entry to earn airdrop rewards.8. Can I use BETH as collateral? Yes, you can use BETH as collateral for Margin and Loan products while continuing to earn staking rewards.9. How long does standard redemption take?Published on Sep 5, 2025Updated on May 2, 20266What is VIP Loan?
OKX may then sell your collateral and assets to pay down your loan liability. This may result in losses to you. As such, overdue loans should be repaid as soon as possible.7. Rollover A rollover functionality will be enabled 7 days (168 hours) before maturity of the current term.Published on Dec 16, 2025Updated on Apr 9, 2026Introduction to OKX Simple Earn Flexible and Its Rules
Simple Earn checks borrowing demand every hour and sorts lending bids by the minimum lending APR from the lowest to the highest until the total loan demand is satisfied. The applicable interest rates paid by the borrowers will be set by OKX with reference to the highest accepted minimum lending APR and other market conditions. Simple Earn matches loans based on the following rules: If your minimum lending APR is lower than the market APR, your funds will be loaned at the market APR.Published on Mar 1, 2023Updated on May 15, 2026936How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
After confirming the above, try backing up your wallet again. Visit OKX wallet FAQ or contact our OKX Assistant for further assistance.Published on Jan 12, 2023Updated on Mar 2, 20269,653Convert to Pay FAQ
If you converted non-Pay assets to Pay assets, you'll notice a decrease in your Convertible category and an increase in your Pay ready category. The changes will be reflected in a couple of minutes, ensuring your balances are updated in real-time. Learn more about other parts of Pay here.Published on May 23, 2025Updated on May 14, 202624Pay Passkey FAQ
After updating, try using your Pay Passkey again.Published on Apr 28, 2025Updated on May 15, 2026188Pay account FAQ
There is a quick onboarding process within Pay, you can set it up by generating a passkey on your device — it's quick and secure. If you want to learn more about Pay, visit here.Published on Apr 28, 2025Updated on Mar 30, 2026546What should I do during or after a scam?
Learn more on how you can spot scams here.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.Published on Mar 11, 2024Updated on May 15, 2026754How do I repay using my collateral?
The platform will use your ETH and BTC to place Immediate or Cancel (IOC) to convert them to USDT first, then use the USDT to buy back 400 SOL. Then, use ~100 SOL worth of BTC to complete the repayment. The remaining BTC (~200 SOL) stays in your account. Review and confirm: after selecting your collateral, confirm the repayment. Make sure to check your updated loan amount, Loan to Value (LTV), and ensure your LTV remains within a safe range.Published on Apr 17, 2025Updated on Feb 12, 202636How do I reorder after the P2P payment timeout?
If your order as a taker buyer was canceled due to a payment timeout, reordering is straightforward. Here's how you can reorder quickly and securely, ensuring a smooth trading experience on our platform. For Taker buyer: select the Need Help? option on the order details page Proceed to select Need Help For Maker buyer: the new reorder flow isn't available. You can submit a dispute via the Raise a...Published on Dec 17, 2024Updated on Nov 25, 202576Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on May 8, 202610Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 202513