For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.

Learn more on how to read our available trading pairs and refer to the code below. 1 import okx.Account as Account 2 3 # API initialization 4 apikey = "YOUR_API_KEY" 5 secretkey = "YOUR_SECRET_KEY" 6 passphrase = "YOUR_PASSPHRASE" 7 8 flag = "1" # Production trading: 0, Demo trading: 1 9 10 accountAPI = Account.AccountAPI(apikey, secretkey, passphrase, False, flag) 11 12 result = accountAPI.get_instruments(instType="SPOT") 13 print(result)7. How can I read my account balance?

For example: Interest accrual time: September 1, 2025, 08:00 UTC Expiration time: September 11, 2025, 08:00 UTC Then, you can redeem it at any time between: Start time: September 1, 2025, 08:00 UTC End time: September 11, 2025, 07:00 UTC5. When will my returns be credited to my Funding account? When sufficient liquidity is available, redemption proceeds will be credited to your account in real time. In other cases, proceeds will arrive no later than 08:00 UTC on the following day.6.

However, if the eligible lending pool is 1,250 USDT, the 50 USDT interest spread over that amount will result in a final lending APR of 4%.11. How do I check my Earn lending status? Follow the steps below to check the lending status of your Earn order. On the web Go to Assets > My assets > Financial account Select the relevant Earn order to view its lending status On the app Go to Assets > Earn Select the relevant Earn order Select Manage order to view its lending status

For example, if you placed an order with the following details: Interest accrual time: 09/01/2025, 08:00 UTC Expiration time: 09/11/2025, 08:00 UTC Then, you can redeem it at any time between: Start time: 09/01/2025, 08:00 UTC End time: 09/11/2025, 07:00 UTC4. What happens if I redeem my Dual Investment order early? When redeeming a Dual Investment product early, you may see the redemption amount on the page before confirming.

Rewards accumulate daily, are updated every Wednesday for the previous week (Mon – Sun), and are available to be claimed weekly from your USDG token page in your wallet.11. Is there a minimum amount of USDG for holding requirement? You’ll need to hold at least 1 USDG to start earning rewards. The more USDG you hold, the greater your total rewards. If you want to learn more on how you can earn USDG, visit here.

Rewards are calculated daily based on your minimum eligible balance during the previous day (ends at 11:59 PM UTC), using the following formula: Daily reward = Minimum eligible balance × (APR / 365) The minimum eligible balance refers to the lowest balance recorded in the previous 24 hours. Example 1: New deposit Assume the rewards rate is 5% APR.

If it doesn't, follow the on-screen instructions to re-bind a new email for DEX trading.11. What do the passkey labels mean? You can manage your passkeys by navigating to Profile & Settings > User Center > Security > Passkeys If there's a DEX label that appears on your passkey, it means that this passkey can be used for both Exchange and DEX transactions.

At the end of the onchain redemption period, you’ll receive any outstanding amount all at once.11. Does OKX charge any fees? We charge a 5% service fee, which includes gas fees. The listed APR already includes this fee.

The app must be updated to the latest version (Recommended: iOS 16+ and Android 7+). After fulfilling the requirements, you can activate Pay by following these steps: How do I activate my Pay?4. How do I make a payment on Pay?

If you've lost your old device and you're unable to complete verification, you can submit a support ticket to request a reset.7. What's a Pay Passkey reset? A process that was initiated by users to redeploy a new Passkey on a specific chain.

Unfortunately, orders cannot be modified or canceled once placed.11. What's the return policy for OKX House orders? Returns are accepted on unopened and unused items within 14 days of the date you receive the Product. To initiate a return, you may reach out to shop@okx.com, and we'll guide you through the process.12. What should I do if my OKX House order arrives damaged? If your order is damaged upon arrival, please contact shop@okx.com immediately.

To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?

11. Will my profit share automatically change when my lead trader profit-sharing level changes? If there's an improvement in your profit-sharing level, the maximum profit-sharing ratio will increase. However, your actual profit share as a lead trader will remain the same. You'll be notified of the profit-sharing level change and can manually adjust your profit-sharing ratio if desired.

Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.