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How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on Apr 27, 2026FAQ67How can I troubleshoot web or app issues?
Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your...Published on Feb 11, 2026Updated on Apr 16, 2026FAQ10How can I protect myself from scammers?
During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order. Within 72 hours of order creation, please tap the self-service appeal link, select the relevant order, and upload supporting evidence such as payment screenshots. Our specialists will review the case and assist you as soon as possible. 6.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,186How can I do futures grid trading?
Manual creation You can manually choose the long or short direction and set parameters such as the price range, number of grids, and investment amount. You can also select Fill in Recommended Parameters to auto-fill suggested values.Stop a futures grid strategy Select Trading bots > Futures grid Select the futures grid strategy you want to stop Select Stop to end the strategy You can also select More > Take Profit and Stop Loss to set take-profit and stop-loss prices.FAQ1.Published on Mar 20, 2023Updated on Mar 16, 2026FAQ66What can I do with Discover in the OKX wallet?
With both custom signals and platform-provided signals, users can track the buy and sell actions of followed addresses or smart money in real time.Published on Feb 24, 2023Updated on Mar 25, 2026FAQ6,389The official launch of the real-time settlement function for contracts
You can withdraw your profit at any time, without waiting for settlement at a fixed time every day. Users can experience the real-time settlement function of DOTUSD perpetual swaps and futures through the API, web or mobile app.Published on Dec 29, 2020Updated on Nov 17, 2025AnnouncementsHow can I get my project listed on OKX?
Can I request a direct contact person at OKX? No. The listing process follows strict internal procedures. Requesting specific contacts may negatively impact your application.Should I use aggressive marketing or hype in my submission? No. Avoid exaggerated claims or promotional language. Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only.Published on Apr 16, 2026Updated on May 6, 2026FAQWhat assets can I use as margin for X-Perps?
You can use any of the following assets as collateral: BTC ETH SOL DOGE USDC USDG USD EUR This means you can maintain your exposure to your existing crypto holdings while also trading X-Perps, rather than liquidating your portfolio to post cash as margin.Important note Supported margin assets, applicable haircuts, and conditions may change. Always check the OKX app for the current list of accepted margin assets and applicable rules. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on Apr 30, 2026FAQWhat's auto-deleveraging (ADL) and when can it happen to me?
Auto-deleveraging (ADL) is a risk-management mechanism that may be used in extreme market conditions, depending on the platform's liquidation and insurance framework. It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me?Published on Apr 9, 2026Updated on Apr 20, 2026FAQHow can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on Jan 15, 2026Updated on May 8, 2026FAQ25How can I send/accept payments in IM on Pay?
For group chats, you can send crypto using gifts instead.1.Published on Apr 28, 2025Updated on Apr 17, 2026FAQ43How can you grab exclusive opportunities with OKX Launchpad?
Users can purchase NFT event tickets, which grant them access to various in-person or virtual events. The NFT ensures the ticket's authenticity and can be conveniently transferred or sold to others. This not only simplifies ticket distribution but also reduces the risk of counterfeiting and scalping.Primary subscriptions Primary subscriptions have become a popular use case in the NFT space.Published on Nov 10, 2023Updated on Sep 12, 2025FAQ58How can I do spot trading with the Jupyter Notebook?
How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on Sep 10, 2025FAQ554How can I do derivatives trading with the Jupyter Notebook?
For example, when you want to trade 3000 ETHUSDT perpetual contracts, you can leverage a maximum of 75 times the capital you own. IMR = 1 / 75 = 1.3%, and you must maintain 0.8% MMR or above to avoid liquidation. There are 9 different scenarios for leverage settings via OKX open APIs. Please refer to Set leverage scenarios for different cases. For perpetual swaps, there are 3 different scenarios for leverage setting: Set leverage for SWAP instruments under cross-margin trade at contract level.Published on Sep 28, 2023Updated on May 7, 2026FAQ199What can I do if I trigger risk control?
When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do?Published on Sep 13, 2023Updated on May 5, 2026FAQ1,815