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How do I stay safe from phishing SMS using the name OKX?
As scammers adopt more sophisticated methods, staying alert and informed is your best line of defense. Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.Published on May 9, 2025Updated on Mar 4, 2026FAQ323How do I discover new tokens?
Turn on push notifications to stay informed about the exciting new token listings by heading to the OKX App > Menu > Account settings > Preferences > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on May 6, 2026FAQ55How do I explore new tokens?
Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on Nov 17, 2025FAQWhy is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Published on Aug 31, 2023Updated on Jan 26, 2026FAQ1,032How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on Feb 12, 2026FAQ406Coming soon: Monetise your Livestreams
Stay tuned for the latest updates!Published on Jan 19, 2026Updated on Mar 9, 2026Product documentationComing soon: Monetize your posts on Orbit
Stay tuned for the latest updates!Published on Jan 19, 2026Updated on Mar 4, 2026Product documentationHow do I explore new trading opportunities on OKX?
Staying on top of information and gauging social sentiment is key to spotting the right opportunities, especially in a fast-moving market where Bitcoin prices can be super volatile. Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates.Published on Jan 17, 2025Updated on Oct 15, 2025FAQ3What is trigger order?
If the threshold is exceeded, the order is automatically cancelled and you'll receive an email notification.Managing your trigger ordersHow long does a trigger order stay active? Trigger orders are Good Till Canceled (GTC) — there's no expiry date. An order stays active until it triggers and executes, you cancel it manually, or it fails. Make sure you have sufficient funds and a valid payment method in place for when your order triggers.How many trigger orders can I have open at once?Published on May 8, 2026Updated on May 14, 2026FAQHow do I adjust the color theme of the trading interface?
This customization enhances your overall trading experience, allowing you to stay focused and productive for longer periods.Published on Nov 27, 2024Updated on Sep 10, 2025FAQ24How do I complete the required tasks shown in the app?
To help protect your account and stay compliant with regulations, we may occasionally send you a Request for Information (RFI). This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue.Published on Jul 3, 2025Updated on Jul 10, 2025FAQ37How do I find the Marketcap feature?
Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics. Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on Feb 27, 2025Updated on Sep 10, 2025FAQ6How to add personalized messages for custom price alerts?
Custom price alerts on our platform are a powerful tool that helps you stay updated on market movements by enabling you to set specific price thresholds for assets. With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered.Published on Feb 6, 2025Updated on Sep 10, 2025FAQ3How do I find my user ID (UID)?
Menu option on the corner to be redirected to the User Center on the app Proceed to tap on the menu option Select the Account settings option at the top Load the info of your profile by selecting the Profile and settings option You'll see your UID info displayed within the Profile section on the User Center page, and the Copy option to copy it Your UID info is located within the Profile sectionOn the web Log in to your account and hover at the profile option on the dropdown menu The dropdown will stayPublished on Mar 20, 2025Updated on Apr 27, 2026FAQ200How do I find the token unlocks feature?
Track the unlock progress to set your strategy accordingly Risk management: unlock events can affect liquidity and price fluctuations, making it crucial to stay updated with the upcoming unlock events and access unlock schedules.Published on Mar 4, 2025Updated on Sep 10, 2025FAQ15