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Time-weighted Average Price (TWAP)
The order amount is less than the predefined average amount of 500 contracts, so the bot buys 488 contracts of sliced order at 10130.29 USDT. If the order is not fully filled, it will be canceled directly, which means the sliced order is an IOC order. The bot will place orders constantly based on the predefined time intervals*random ratio (0.5~1) until the total filled amount reaches the predefined total order amount.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationIceberg strategy FAQs
An iceberg order is an algorithmic order that allows you to: Slice large orders into multiple small orders Orders will be placed on the market according to their preferred mode (Quick execution/Price-speed balance/Passive queuing) When one of the smaller orders has completely filled, or the level changed from the initial orders, the system will check the depth and place the order accordingly.Can I have an example of how the Iceberg bot works?Published on Aug 4, 2023Updated on Dec 30, 2025FAQ16Introduction to Trading bot Mode
The order amount is less than the predefined average amount of 500 contracts, so the bot buys 488 contracts of sliced order at 10130.29 USDT. If the order is not fully filled, it will be canceled directly, which means the sliced order is an IOC order. The bot will place orders constantly based on the predefined time intervals*random ratio (0.5~1) until the total filled amount reaches the predefined total order amount.Published on Jan 9, 2023Updated on Jul 29, 2025Product documentationQuick Guide to AI Trading Bot
Too many indicators and periods can cause the AI to "lose direction," making it difficult to make decisive decisions. Choose only those that best fit your trading logic. Clarify Timeframe Usage Logic - Tell the AI how to use different periods, such as "primarily use 15-minute candlesticks for trading signal identification, with 4-hour candlesticks to assist in confirming overall trend direction."Published on Feb 2, 2026Updated on Feb 3, 2026Product documentationWhat should I do if facial recognition fails?
Learn more here about how to back your seed phrase or private key. If you have created a keyless wallet, before updating or uninstalling the app, kindly ensure that: You can log in to the Exchange account linked to the keyless wallet. You remember the password for your cloud backup. Note: if you forget the cloud backup password, you won't be able to restore the keyless wallet from the cloud.4.Published on Oct 11, 2024Updated on May 14, 2026FAQ494How do I deposit USD or USDG with Bank transfer (ACH)?
How do I check my cash deposit history? You can review your deposit history on the cash deposit page under All deposits. Web: Find your deposit history under All deposits App: Find your deposit history on portfolio page9. I keep receiving errors when I am trying to add an account or start a bank transfer. What should I do? There could be many reasons why you receive an error code. But don't worry, we got you covered. If you encounter any errors, please contact our customer support team.Published on Jan 10, 2025Updated on May 11, 2026FAQ2What onboarding information is required for a Trust?
Trusts can be arranged in many ways and can specify exactly how and when the assets pass to the beneficiaries.Who are the key persons for a Trust? Grantor: The person who creates the trust, funds it with their assets, and decides how the trust will operate. The grantor is also known as the trustor, settlor, or creator. Trustee: A person or institution that manages the trust's assets for the benefit of the beneficiaries.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ118How do I turn on and sync multiple charts on a screen?
Yes, you can select a different trading pair for each chart in the multi-chart view, allowing for side-by-side comparison.How many charts can I display at once? We generally support up to eight charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely.Published on Aug 9, 2024Updated on May 14, 2026FAQ30How to prevent phishing emails?
The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording. The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it.Published on Jun 24, 2025Updated on Dec 16, 2025FAQ3How do I start onboarding as an institutional user?
Find out how you can register an account here Proceed to hover on the profile menu and select Verification Once you're on the page, find Institutional verification and select the Verify institution option Note: the Institutional verification process is only available on the Web platform. Learn more on how you can check the status of your Institutional account application here.FAQBased on my company or institution type, what verification steps do I need to complete?Published on Oct 10, 2024Updated on Feb 2, 2026FAQ55What's demo trading and how do I use it?
Access to market data: many demo trading platforms offer access to real-time market data and trading tools, allowing traders to gain a better understanding of the crypto markets and how they work.How do I use demo trading? Go to okx.com, hover on the Trade section and select Demo trading to launch the trading simulation mode page for the web version.Published on Oct 1, 2025Updated on May 14, 2026FAQ3How do I set up wallet release for my DEX trading wallet?
Learn how to back up your wallet's private key here. Once wallet release is complete, continue on the web to transfer your funds.How do I set up the transfer tool on my web browser?Before you begin To transfer your funds, you must first configure the transfer tool in your web browser.Published on Sep 24, 2025Updated on Nov 17, 2025FAQ1What's the Spot Grid bot and how do I use it?
Example of a grid trading setup with buy orders starting at 90,000 USDT and sell orders placed up to 120,000 USDT Time Description T=4 After successfully executing a buy and sell cycle, the Bot restarts the cycle for grid 3 by placing a limit buy order at the lower price limit for grid 3. This cycle continues, with the bot effectively buying low and selling high, until the user chooses to cancel the bot. How do each of the parameters impact bots' profitability?Published on Oct 3, 2025Updated on Nov 17, 2025FAQ9What should I do if I want to withdraw assets that are not supported on other platforms?
You can only consult the customer support of the receiving platform or wallet to find out how to recover your assets. You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds.Published on Apr 8, 2025Updated on Feb 3, 2026FAQ11How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Below is how it achieves this: Taking advantage of market oscillations The bot excels in buying low and selling high during market oscillations, allowing users to capitalize on favorable price differentials. Earning range profit In a volatile market, the bot consistently earns range profit, increasing overall BTC holdings over time.What are some considerations for users?Published on Mar 6, 2024Updated on Sep 10, 2025FAQ27