All
FAQ
Announcements
Product documents
OKX P2P supports trading TRX with selected currencies
We're thrilled to announce that you can start buying and selling TRX with the Pakistani Rupee (PKR) and Ukrainian Hryvnia (UAH) on the OKX P2P marketplace from March 20, 2025, 11:00 UTC onwards. Available trading pairs: TRX/PKR, TRX/UAH. Want to learn more about P2P trading? How do I buy crypto on OKX P2P Trading? How to post advertisements? How do I sell crypto on OKX P2P Trading? Regards, OKX...Published on 20 Mar 2025Updated on 1 Apr 2025AnnouncementsOKX P2P supports trading TON and NOT with selected currencies
We're thrilled to announce that you can start buying and selling TON and NOT with the Vietnamese Dong (VND), Kazakhstan Tenge (KZT), Belarusian Ruble (BYN), and Ukrainian Hryvnia (UAH) on the OKX P2P marketplace from September 23, 2024, 11:00 UTC onwards. Available trading pairs: TON/VND, TON/KZT, TON/BYN, and TON/UAH. NOT/VND. Want to learn more about P2P trading? How do I buy crypto on OKX P2P...Published on 23 Sept 2024Updated on 17 Nov 2025AnnouncementsOKX to support margin currency selection for isolated margin in futures mode
This upgrade will allow you to select either the base or quote currency as margin when placing orders, better aligning with your capital and risk preferences. After selecting your margin currency, remember to monitor and manage the risks of your positions accordingly. Note that the upgrade will not affect your open positions and orders. For more background information, refer to the previous announcement. Schedule The upgrade will be carried out in batches starting from October 9, 2025 UTC+8.Published on 8 Oct 2025Updated on 10 Oct 2025AnnouncementsBoost your ad visibility: Introducing featured ads for select currency traders
Each week, we’ll select 1 winner per currency (total of 8 per week) after verifying your trading statistics from the past 30 days. The winning ad will be pinned to the top of the P2P marketplace for 3 days. The more unique traders you trade with, the higher the chances of winning! Winners will be notified through email 24 hours before their ad receives the exclusive Featured ad badge. Campaign period: May 13, 2024, 10:00 UTC - June 10, 2024, 10:00 UTC.Published on 13 May 2024Updated on 17 Nov 2025AnnouncementsHow do I select the correct network for my crypto withdrawals and deposits?
For example, if you select USDG-ERC20 as the deposit network, the withdrawal network should also be USDG-ERC20. The same idea applies to when you're selecting a withdrawal network. You must choose the same network for deposit. Example: select deposit network for USDG On the OKX app homepage select Deposit crypto > select the crypto you'd like to deposit. Next, select your preferred deposit network. You'll be shown ERC20, Solona, and others.Published on 22 Aug 2023Updated on 6 May 2026FAQ21,472How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Wallet Select More, then select Multisender Open Multisender page Select your preferred option – One to many, Many to one, or Many to many on the Multisender page Select your preferred crypto on the Select crypto page and select your preferred network on the Select network page Select the wallet addresses on the Sending address and Receiving address pages Note: you can select the wallet addresses from the Address book Insert your preferred crypto amount and setPublished on 27 Sept 2024Updated on 17 Nov 2025FAQ64How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Web3 Wallet Select More, then select Multisender Open Multisender page Select your preferred option – One to many, Many to one, or Many to many on the Multisender page Select your preferred crypto on the Select crypto page and select your preferred network on the Select network page Select the wallet addresses on the Sending address and Receiving address pages Note: you can select the wallet addresses from the Address book Insert your preferred crypto amount andPublished on 27 Sept 2024Updated on 15 Oct 2025FAQ7How do I use OKX NFT?
Select the NFTs that you want to purchase and select Buy to check out the selected NFTs at once to save the network feeSell NFTs 1. Select NFTs on the Home page Select NFTs and Collected on Home to view your collected NFTs Select the NFT which you want to sell and select Sell Complete the operation as required Select the NFT that you want to sell for crypto assets and select Sell to complete the operationTransfer NFTs 1.Published on 22 Aug 2023Updated on 16 Apr 2026FAQ5,155How do I download my account statements?
Select Order history to view your order history Select Download to enter the Download order history page Select Download to enter the Download order history page Select your preferred date range, then select Export Note: VIP users can download statements from February 2021 onwards. Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.Published on 6 Nov 2024Updated on 5 May 2026FAQ92What should I do if I mistakenly withdraw crypto via the wrong network?
For example, if you previously mistakenly selected ETH network for USDT, in this case, you should select USDT-ERC20 Select Copy to copy the deposit address 4. Return to the MetaMask wallet app, select the network that you've wrongly transferred, or select Add a network to add the network Select or add the network you wrongly transferred on MetaMask 5.Published on 17 Mar 2023Updated on 26 Jan 2026FAQ5,742How do I buy crypto with a third-party channel in Australia?
On the app Log into your account on our OKX app, select Buy and sell Open buy crypto page Select Buy and the crypto you want to buy Select your preferred cash currency, and insert the amount you want to spend or the crypto amount you want to buy. Then select your preferred third-party channel in the Payment method before selecting Preview order.Published on 25 Oct 2024Updated on 17 Nov 2025FAQ2How do I remove my debit or credit card?
You'll need to re-enter your card details if you want to use it again.On the web Go to okx.com and select Deposit in the navigation bar. Select the Cash tab, then select your cash currency. Select Visa/Mastercard as the deposit method. Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove.Published on 21 Apr 2026Updated on 30 Apr 2026FAQ1How do I transfer/deposit crypto with my sub-accounts?
transfer from your sub-account to your main accountOn the app Please make sure you are logged into your main account Toggle and select the main menu Select "Withdraw" Select "Asset" Select "OKX User" Select "Sub-account" and enter the name of your sub-account to complete your crypto transfer.How do I deposit crypto with my sub-accounts?Published on 14 Jan 2025Updated on 3 Apr 2026FAQHow do I claim McLaren Race Rewind NFT?
Visit the Drops Page and over there, select Claim Select Claim to start the claiming process This will prompt a confirmation signature in your wallet.Published on 13 June 2024Updated on 12 Sept 2025FAQ27How do I export my AA Smart Account?
Simply go to OKX Wallet, select Manage and Back up wallet. Select ▼ to back up your AA Smart Account Select Manage > Back up Wallet to back up your AA Smart AccountSeed Phrase Wallet Select this option if your AA Smart Account is created under the seed phrase wallet. You can select the wallet that stored your AA Smart Account and write down your seed phrase separately to back up your Smart Account. Select Done after you've written your seed phrase.Published on 11 Aug 2023Updated on 12 Sept 2025FAQ38